Terms of service

Last updated: August 2026

Welcome to SONDER. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to ensure that all product descriptions, images, and pricing are accurate.

However, we do not guarantee that all information is free from errors, and we reserve the right to correct any inaccuracies without prior notice.

Product images are for illustrative purposes only. Packaging may vary during the early stages of our brand.

3. Orders

Once an order is placed, you will receive an order confirmation by email.

We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

4. Pricing

All prices are displayed in the applicable currency and may be subject to taxes depending on your location.

Prices may change without prior notice.

5. Shipping

Delivery times are estimates and may vary depending on your location and external shipping carriers.

SONDER is not responsible for delays caused by customs, weather, carrier issues, or other circumstances beyond our control.

6. Returns & Refunds

Please refer to our Return & Refund Policy for information regarding returns, exchanges, and refunds.

7. Product Information

Our products are dietary supplements.

They are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a healthcare professional before using dietary supplements if you are pregnant, nursing, taking medication, or have a medical condition.

Do not exceed the recommended daily serving.

Keep out of reach of children.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, branding, and designs, is the property of SONDER and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SONDER shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with the updated revision date.